A Beginner’s Guide to Cyber Security for Older Australians

Start with the essentials

• Protect your email with a strong password and two-factor authentication.
• Keep your phone, tablet and computer updated.
• Be cautious with unexpected messages, calls and links.

Why email security matters so much

• Email is often the recovery tool for many other accounts.
• If someone gets into your email, they may try to reset your passwords elsewhere.
• That is why email should be one of the first accounts you secure.

Safer browsing habits

• Use bookmarks or type website addresses yourself for banking, Medicare, Centrelink and shopping sites.
• Avoid logging in through links sent by email or text.
• Close pop-up windows that claim your device is infected and never call numbers shown in those warnings.

Understanding public Wi-Fi

• Public Wi-Fi in cafes, airports and shopping centres can be convenient but not ideal for sensitive tasks.
• Avoid online banking or entering payment details on public networks if you can wait until you are on a trusted connection.
• If you must use public Wi-Fi, be extra careful about which sites you visit.

Simple ways to stay organised

• Write down which accounts matter most so you can protect them first.
• Review bank statements and account alerts regularly.
• Keep a short list of trusted people or organisations you can contact if something feels wrong.

Learning at your own pace

• Good cyber safety education should feel practical and supportive.
• Seniors often learn best with real examples, plain language and time to ask questions.
• Confidence grows quickly when the advice is simple and relevant.

Frequently asked questions