Last updated: 18 April 2026
Bovill Training Group (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit bovill.com.au or contact us through our website. It applies in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and is also consistent with the EU General Data Protection Regulation (GDPR) and other applicable international privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Contact details – your name, email address, and phone number when you submit our contact form.
- Enquiry information – any details you provide in your message to us.
- Technical data – IP address, browser type, and pages visited, collected automatically via cookies and server logs.
We do not collect sensitive information (such as health, financial, or government identifier information) through our website.
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide information about our training services.
- Improve and maintain the functionality of our website.
- Comply with legal obligations.
We will not use your personal information for direct marketing without your consent.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information is:
- Legitimate interests – to respond to your enquiries and operate our website.
- Consent – where you have provided explicit consent (e.g., submitting a contact form).
- Legal obligation – where we are required by law to process your information.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers – such as our web hosting and email providers, who assist us in operating our website and are bound by confidentiality obligations.
- Google – our contact form is protected by Google reCAPTCHA, which is subject to Google’s Privacy Policy and Terms of Service.
- Legal authorities – where required by law or to protect the rights and safety of our users or the public.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are retained for up to 12 months unless a longer period is required.
6. Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies – required for the website to function correctly.
- Analytics cookies – to understand how visitors use our website (aggregated, anonymised data).
- reCAPTCHA cookies – placed by Google to protect our contact form from spam.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access – request a copy of the personal information we hold about you.
- Correction – request that we correct inaccurate or incomplete information.
- Deletion – request that we delete your personal information (subject to legal obligations).
- Objection – object to the processing of your personal information for direct marketing.
- Portability – request that we transfer your data to another organisation (where technically feasible).
- Complaint – lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or your local data protection authority if you are in the EEA.
To exercise any of these rights, please contact us at the details below.
8. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Bovill Training Group
Contact form: bovill.com.au/contact-us/
Website: bovill.com.au